Privacy Policy

Last updated: December 2024

MyWireless.net ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and mailing address when you contact us or sign up for service
  • Demographic Information: ZIP code, city, state, and service location details to determine coverage availability
  • Usage Information: Data about how you interact with our website, including pages visited and features used
  • Device Information: Browser type, operating system, and IP address for security and analytics purposes

How We Use Your Information

We use your information to:

  • Provide and maintain our internet services
  • Process your service requests and inquiries
  • Send important service updates and notifications
  • Improve our website and customer experience
  • Send promotional communications (only with your consent)
  • Comply with legal obligations

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us understand how you use our site, remember your preferences, and provide personalized content. You can control cookie settings through your browser preferences.

Data Sharing

We do not sell your personal information. We may share your data with:

  • Service Providers: Third parties who help us operate our business (payment processors, shipping companies)
  • Network Partners: Cellular carriers required to provide your internet service
  • Legal Requirements: When required by law or to protect our rights

Data Security

We implement industry-standard security measures to protect your personal information, including encrypted transactions, secure servers, and restricted employee access. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Lodge a complaint with a supervisory authority

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

MyWireless.net

Sylacauga, Alabama

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